You should submit your initial application through JPA using the Self-Service Application for FHTB. Applications should normally be made at least six weeks before the expected purchase completion date. You will need to provide details such as the property address, lender information and solicitor details. Full instructions are available in the Applying for Pre-Approval for Forces Help to Buy user guide on DefNet.

If you do not have permanent access to JPA, you should complete JPA Form E035, available via DefNet, and forward it to Defence Business Services, Military Personnel, FHTB Section, Centurion Building, Grange Road, Gosport, Hampshire, PO13 9XA.

Once submitted, the application is processed electronically.

It will be reviewed by the FHTB team and then routed to your Unit HR, Unit Medical Officer and Commanding Officer, or their authorised representative, for approval.

Once approved, it will be returned to the FHTB team for final processing and payment.

Payment will normally be made directly to your legal representative.

For self-build properties or property extensions, payment may be made directly to the builder or directly to you.

For more information, refer to JSP 464, Volume 1, Part 1, Chapter 6, or contact the JPAC Enquiry Centre/FHTB team. They can also advise how much of your FHTB advance remains outstanding.

Defence Business Services
Military Personnel
FHTB Section
Centurion Building
Grange Road
Gosport
Hampshire
PO13 9XA

Telephone/Internal: 94560 3600, option 4
Telephone/External: 0141 224 3600, option 4

Policy reference checked against JSP 464, Volume 1, Part 1, Chapter 6

Need more information?

• Forces Help to Buy
  Find out more about the scheme

• JSP 464 Help to buy
  Read chapter 6 of JSP 464 for more information on help to buy